About Us
Our story
Massage.Me is an online store with warehouses based in Europe(UK,Central Bedfordshire-Germany, east Hamburg) selling high quality fitness and wellness related products in order to guarantee customer's satisfaction.Whether you are looking for products to use at home or on the go, we have a range of options to suit your needs.Our products are manufactured with the highest quality materials.Every year there are thousands of units of each product manufactured in order to be distributed and sold through our online store
Massage.Me is a renowned expert in the healthcare and well-being industry, specializing in manufacturing high-quality products that cater to various needs.
Our team's experienced professionals work tirelessly to create a range of exceptional products. With a focus on research and development, we strive to bring you innovative and cutting-edge solutions that provide a healthy and comfortable experience.
USER-FRIENDLY WEBSITE
Our user-friendly website offers a multitude of benefits to customers, elevating their online experience and overall satisfaction due to it's simple construction.
With its intuitive navigation, visually appealing layout, and well-structured content, users can effortlessly browse through our wide range of products, quickly locate what they need, and easily complete the checkout process. This streamlined experience minimizes friction, saves time, and enhances customer convenience, underscoring our commitment to prioritizing website usability.
How it all Began
Our warehouses first started to operate in 2018 supplying physical stores across Europe(mostly operating in the UK).Mr. Nick Smith,the business manager of MassageMe, came up with the idea of building the online store in order to offer pieces of our products to our customers and not only wholesale purchases.This had as a result to have satisfied over 15.000 customers so far.
OUR GOAL
Our goal for the following years is to expand our company to a multinational level(currently selling only in Europe's most active markets) and create our first physical stores with our own branded products which will be based in London and Munich.The strategic initiative involves a harmonious integration of physical retail outlets alongside the existing online store. This multifaceted approach aims to leverage omnichannel synergy, providing customers with a seamless shopping experience that bridges the digital and physical realms.
Shipping Process
Our warehouse is located in England and Germany,where the products are shipped from and then directly delivered to our customer's house within 6-8 days.The delivery of the products is under the control of the customer's local courier.Every product is double-checked before it is shipped out to the customer with safety.Electronic products have an extra check-up compared to others in order to ensure their proper function.
Customer Support
Massage.Me provides 24/7 customer support in order to answer any questions regarding a products function or variants and help the customer with a purchase or track his order. The customer support service excels with its remarkable responsiveness, swiftly addressing inquiries. Its adeptness in swiftly and effectively resolving issues underscores its dedication to ensuring seamless customer experiences.